- We guarantee quality materials and workmanship. The toys on our site
are made in Virginia by us, we do not job any toy production out in
order to insure your satisfaction.
All Sales are Final...Merchandise
is not accepted for return to insure that we do not restock any merchandise
that could possibly introduce disease to your Feathered Friends.
If you have a question
or concern please contact us either by e-mail
or by phone [(757) 442-3521]. We will gladly address
any concerns you may have about our products.
Thank you for considering
We are committed to protecting
your privacy. We use the information we collect about you to process
orders and to provide a more personalized shopping experience. Please
do we collect? How do we use it?
order, we need to know your name, e-mail address, mailing address,
credit card number and expiration date. This allows us to process
and fulfill your orders and to notify you of your order status.
enter a contest or other promotional feature, we may ask for your
name, address and e-mail address so we can administer the contest
and notify winners.
your shopping experience by using your purchases to shape our recommendations
about merchandise that might be of interest to you. We also
monitor customer traffic patterns and site usage to help us develop
the design and layout.
We may also
use the information we collect to occasionally notify
you about important functionality changes and special offers we
think you'll find valuable.
How do we protect customer information?
When you place orders we offer the use of a secure server. The secure
server software (SSL) encrypts all information you input before it is
sent to us. Furthermore, all of the customer data we collect is protected
against unauthorized access because it is housed at one of the largest
internet gateway processors in the world, Authorize.net.
What about "cookies"?
"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies do not contain
any personally identifying information, but they do enable us to provide
features such as 1-Click shopping and to store items in your shopping
cart between visits. Most Web browsers automatically accept cookies.
You will need to have them enabled to Shop with us.
Do we disclose the
information we collect to outside parties?
We do not sell, trade or rent your personal information to others.
We are committed to protecting
your privacy. We use the information we collect on the site to make
shopping at our site posssible and to enhance your overall shopping
experience. We do not sell, trade or rent your personal information
Safe Shopping Guarantee
You are protected while you shop with us, you never have to worry about
credit card safety. Period.
that every transaction you make at our site will be 100% safe. This
means you pay nothing if unauthorized charges are made to your card
as a result of shopping with us.
is it so safe?
- Safety in Numbers:
When you shop, you'll be one of our valued customers who have
safely shopped with us without credit card fraud.
- Safe Technology:
The secure server we use incorporates (SSL), the industry standard
and is among the best software available today for secure e-commerce
transactions. It encrypts all of your personal information
including credit card number, name, and address, so that it cannot
be read as the information travels over the Internet.
Still don't want to use your
credit card on the Internet?
No problem. Just fill out our order form online. Print it and
mail all pages to our office. Or Call it in (757) 442-3521.
- Under the Fair Credit
Billing Act, your bank can not hold you liable for more than $50.00
of fraudulent charges. If your bank does hold you liable for any of
this $50.00, We will cover the entire liability for you, up to the
full $50.00. We will only cover this liability if the unauthorized
use of your credit card resulted through no fault of your own from
purchases made at our web site while using the secure server.
- In the event of unauthorized
use of your credit card, you must notify your credit card provider
in accordance with its reporting rules and procedures.
We very seldom have any customer
disputes. Should you have any questions or problems with any product
you order and or receive from us, please contact us directly.
We value our customers and your satisfaction
is our goal.
How will I receive orders
You will be notified instantly
by E-Mail once you place your order and it is approved by our credit
Orders are shipped as soon
as stock is pulled and via the method you select during the check out